Answer Customer Questions Before Checkout
Give shoppers instant answers while they browse your store. Plug ChatBot helps customers find the information they need, reducing hesitation and increasing conversions.
Support Customers Anytime with Faster Response Times
WooCommerce AI
Chatbot for Smarter
Customer Support
Add an AI chatbot to your WooCommerce store to answer product questions, provide instant customer support, capture leads, and help shoppers make confident buying decisions. Manage everything in one place and deliver AI-powered assistance 24/7.
Works Across E-commerce Platforms
Deliver Customisable Customer Support
Help Shoppers Buy
with Confidence
Give shoppers instant, accurate answers about your products, orders, and store policies so they can buy with confidence.
Answer Product Questions
Help customers understand product features, specifications, sizes, compatibility, and benefits before they buy.
Provide Shipping Information
Instantly answer questions about shipping costs, delivery times, and order tracking.
Explain Returns and Refunds
Share your return, refund, and exchange policies automatically to build customer confidence.
Support Customers 24/7
Provide AI-powered assistance anytime, helping shoppers even when your team is offline.
Easy WooCommerce Setup
Easily Install Plug ChatBot
on WooCommerce
Install Plug ChatBot, connect your OpenAI or Grok API key, and select your preferred AI model.
Install and Connect
Set your chatbot’s name, create a welcome message, add business instructions, and personalise the chat widget design.
Customise Your Chatbot
Upload your business knowledge, test the chatbot, and start delivering accurate AI-powered answers on your WooCommerce store.
Train and Launch
Collect Visitor Details for Follow-Up
Turn Website Visitors
into Customers
Capture visitor details during AI conversations, save complete chat history, and send conversation copies by email. Give your team the information they need to follow up with qualified leads, provide better support, and convert more website visitors into customers.
Capture Visitor Contact Details
Collect names, emails, and phone numbers effortlessly.
Save Complete Conversation Histories
Store every conversation to give your team complete context during follow-up.
Email Conversation Transcripts
Automatically email chat transcripts to your team.
Follow Up with Qualified Leads
Convert interested visitors into loyal paying customers faster.
Improve Sales and Customer Support
Deliver personalised support using valuable conversation insights.
Does Plug ChatBot work with WooCommerce?
Yes. Plug ChatBot integrates directly with WooCommerce, making it easy to add an AI chatbot to your online store.
Can the chatbot answer product questions?
Yes. Add your product details and the chatbot will answer questions about features, specifications, and availability instantly.
.png)
Can Plug ChatBot answer shipping and return questions?
Yes. Add your shipping and return policies so the chatbot can answer these questions accurately.
.png)
Can the chatbot recommend products?
Yes. The chatbot can suggest relevant products and guide shoppers toward confident buying decisions.
Can I collect customer enquiries?
Yes. The chatbot can collect names, emails, and phone numbers during conversations so you never miss an enquiry.
Is Plug ChatBot easy to install?
Yes. Generate the embed code or use the WordPress plugin, add it to your store, and your chatbot can be live within minutes.
Who Can Benefit from Plug ChatBot?
Built for WooCommerce
Businesses
Answer visitor questions instantly, capture contact details, and turn more website enquiries into qualified customers with AI-powered conversations available 24/7.
Business Websites
Deliver smarter customer support and offer AI chatbot solutions as an added service, helping clients improve engagement, generate leads, and reduce support workloads.
Agency Websites
Automate appointment bookings, answer common service questions, and collect customer enquiries around the clock so you never miss a potential customer.
Local Service Websites
Qualify prospects, answer frequent questions, and help visitors schedule consultations so you spend more time serving clients and less time answering repetitive enquiries.
Consultant Websites
Guide shoppers with product recommendations, answer questions about pricing, shipping, returns, and availability, and help customers complete purchases with greater confidence.
E-commerce Stores
Provide instant answers to common client questions, build trust through accurate AI responses, and capture valuable enquiries before visitors leave your website.