PluginChatbot FAQs
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About PluginChatbot?
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Find quick answers to common questions about PluginChatbot features, setup, integrations, pricing, and how our AI chatbot helps businesses automate customer support, capture leads, and engage visitors 24/7.
Works across website platforms
FAQs
Common Questions
About PluginChatbot
What is PluginChatbot?
PluginChatbot is an AI chatbot that helps businesses answer customer questions, recommend products, capture leads, and provide instant support directly on their website.
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What can PluginChatbot help with?
It automates customer support, answers common questions, captures leads, recommends products, and helps convert more website visitors into customers.
Who is PluginChatbot for?
Any business with a website — e-commerce stores, service businesses, agencies, SaaS platforms, and local businesses that want to support visitors and capture leads automatically.
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Is PluginChatbot suitable for my business?
Yes. PluginChatbot works for businesses of any size and integrates with WordPress, Shopify, Wix, Squarespace, and custom websites.
How do I set up PluginChatbot?
Create an account, add your business information, customise your chatbot, then add the embed code to your website. Setup takes just a few minutes.
Do I need coding skills to install it?
No. You simply copy and paste the embed code, or use the WordPress plugin. No coding is required.
Which platforms does PluginChatbot support?
WordPress, WooCommerce, Shopify, Wix, Webflow, Squarespace, and any custom-built website.
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How long does it take to go live?
Most chatbots are live within minutes of adding the embed code to your website.
How does the AI chatbot answer questions?
It uses your uploaded business knowledge, FAQs, products, and website content to give accurate, on-brand answers.
Can I customise the chatbot's appearance?
Yes. You can change the name, welcome message, colours, and design to match your brand and website.
Can the chatbot capture leads?
Yes. It collects names, emails, and phone numbers during conversations so you never miss an enquiry.
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Does the chatbot work 24/7?
Yes. It provides instant AI-powered support around the clock, even when your team is offline.
Can PluginChatbot recommend products?
Yes. It suggests relevant products and guides shoppers toward confident buying decisions.
Can it answer shipping and return questions?
Yes. Add your shipping and return policies and the chatbot answers these questions accurately and instantly.
Does it help reduce cart abandonment?
Yes. By answering last-minute questions before checkout, it builds confidence and helps increase conversions.
Which e-commerce platforms are supported?
Shopify, WooCommerce, Wix, Squarespace, and custom-built online stores.
What integrations does PluginChatbot support?
CRMs, WhatsApp, Messenger, Instagram, HubSpot, Google Sheets, and more via API and webhooks.
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Can I connect WhatsApp?
Yes. You can connect WhatsApp to manage conversations and support customers directly from your workspace.
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Does it integrate with my CRM?
Yes. Captured leads and conversations can sync to your CRM so your team can follow up easily.
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Can I use the API?
Yes. PluginChatbot offers API and webhook access for advanced automation and custom workflows.
Is there a free trial?
Yes. You can start with a 14-day free trial and upgrade when your business needs more.
How much does PluginChatbot cost?
Plans start from $20/month, with Standard and Growth plans for higher usage and integrations. See the Pricing page for full details.
Can I change my plan later?
Yes. You can upgrade or downgrade your plan anytime as your business grows.
Do you offer support with billing?
Yes. Contact our team anytime for billing, plan, and refund questions — we're happy to help.